Constructive Criticism

"You just need to talk to the customers with more confidence."

"Yeah, I know - I have a hard time doing that. I have zero skills in BS'ing."

"You just have to sound as if you know what you're talking about."

"Right. Being from the Midwest, I have trouble with that. We're honest hardworking 'aw shucks' kind of people. Remember Ford?"

"Henry Ford?" I was born in 1983, buddy.

"The President - He just died? You know what, never mind. Yeah, I'll work on my confident voice."