After 6 weeks of training, today will be my first day speaking to customers. I'll have another 8 weeks of mentoring before I'm left all alone with the customers - how cool is that, how excellent is that? How many companies take customer service so seriously? This company rocks!
I'm a bit nervous, but I feel well-equipped by the training. It's all good - there's just a lot of self-induced stress on The First Call.
I'm a bit nervous, but I feel well-equipped by the training. It's all good - there's just a lot of self-induced stress on The First Call.
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is he cold, or has his nose always been blue?
ReplyDeleteeach week it will get easier.
i've great faith in you!
i seriously have a problem with my Spearamint cell phone--could i call customer service and request you????
ReplyDeleteWe're all very nice and very helpful - you can't request a specific rep, and even if you could, I wouldn't call me until I had more experience!
ReplyDeleteA lot more.
Also, when's the last time you turned the phone off? You should power the phone off at least once a day - turn it off, wait 10 seconds, turn it back on.
ReplyDeleteYou wouldn't believe how many probelems turning it off/on will solve.
A cell phone is a tiny computer - you have to reboot it regularly!